*SIGN-ON BONUS ELIGIBLE!
Position Details: Monday through Friday, 845am-515pm, with occasional earlier/later hours as needed. Fully onsite in Foxboro, MA in the Department of Orthopedic Surgery & Physiatry (located at Gillette Stadium).
What does a PA II do?
The Practice Assistant II plays an essential role in ensuring efficient department operations, high-quality patient service, and support for clinical and administrative activities.
Schedule: Onsite
The individual can expect to work 100% onsite.
Benefits:
* Full benefits: Medical, Dental, Vision, 403b retirement and match, Pension, STD, LTD
* PTO - 29 days per year
* Weekly pay
* Discounted MBTA pass
* Education Reimbursement
What does a day look like in this role?
* Coordinate and schedule patient appointments, ensuring efficient follow-up and coordination with other clinics and services.
* Ensure thorough and efficient cleaning and preparation of rooms between patient visits. This includes disinfecting surfaces, changing linens, restocking supplies, and ensuring the room is orderly and ready for the next patient. These tasks are crucial in maintaining a clean, safe, and welcoming environment for all patients and staff.
* Conduct check-in and check-out procedures, manage patient flow within the Epic system, and facilitate timely room turnover to maintain an efficient care environment.
* Act as a primary point of communication for patients, families, and healthcare providers, managing interactions via phone and the medical record Patient Gateway portal.
* Manage patient referrals, obtain prior authorizations, and send appointment reminders to ensure a smooth care continuum.
* Provide administrative support during clinic sessions, participate in weekly NICU discharge planning rounds, and contribute to optimal patient outcomes.
* Organize monthly staff meetings, manage supplies, and perform clerical duties to support the center's operations.
* Serve as the reception point for the Center for Child Development, assist with calendar management, and coordinate meetings for division leadership.
* Adhere to HIPAA guidelines to ensure patient privacy and confidentiality.
QUALIFICATIONS:
SKILLS/ ABILITIES/ COMPETENCIES REQUIRED: