Leadership Development & Talent Management, Sr Program Manager
Boston, MA 
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Posted 7 days ago
Job Description
Job Posting Description

At Boston Children's Hospital, the quality of our care - and our inclusive hospital working environment - lies in the diversity of our people. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included.

Leadership Development & Talent Management, Sr. Program Manager- Principal Duties and Responsibilities:
  1. Conduct formal needs assessments (audience/role analysis, task analysis, gap analysis, and content analysis) and identify the most critical priorities and audiences to develop leadership capability; build strategic leadership development frameworks to meet current, emerging, and future business needs.
  2. Conceptualize, design, curate and develop a diverse portfolio of "flagship" offerings for leaders that are relevant, agile, and help leaders at all levels grow at every stage of their career.
  3. Build a strategy to ensure leadership development programs support EDI objectives; lead inclusion learning and development programs, as needed.
  4. Provide expert/advanced facilitation of leadership development and coaching programs, both virtually and in person; facilitate coaching groups; develop highly effective toolkits and reinforcement approaches to foster a continuous learning and development culture.
  5. Ensure consistent delivery for portfolio of offerings; conduct formal train-the-trainer sessions and feedback sessions to ensure program reliability, improvement, and outcomes.
  6. Develop cohort-based leadership development programs that include high-touch leadership assessments, tailored learning programs, coaching support, and reinforcement; present a metrics dashboard of results.
  7. Partner with HRBPs to identify competency gaps impacting their client's ability to deliver business results, understand what competencies will be needed in their 'future state,' and create a cohesive plan to address the gaps.
  8. Partner across the organization to design new programs to support the organization's future talent management needs; develop multi-year strategies that include project plans, scoping, needs analysis, risk assessment, resourcing, and program metrics.
  9. Assist with multiple talent processes, including talent reviews, succession planning, 360 feedback, and individual development planning.
  10. Consult with business units, Talent Management, and HRPB team on team effectiveness; plan and facilitate senior leadership team development engagements and leadership retreats; measure the impact to gauge sustained improvement.
  11. Build robust communications and change plans to roll out (or maintain) programs to drive adoption and engagement for the leadership development curriculum and customized programs; achieve program targets.
  12. Design, monitor and evaluate program effectiveness metrics (both qualitative and quantitative) and provide quarterly and YOY reporting; document business cases that clearly demonstrate program impact and ROI.
  13. Manage vendor contracts, establish relationships; monitor and assess effectiveness of vendor developed programs as needed; create "buy" vs. "build" proposals that document cost-effectiveness per learner

To qualify, you must have:

  • Bachelor's Degree. Master's preferred
  • 10 years of related experience, including experience managing staff
  • Expertise working with VP, SVP, EVP leadership levels
  • Adaptability; tolerance for ambiguity and shifting priorities
  • Highly collaborative; use feedback to improve programs
  • Expertise in learning design and advanced group/team facilitation
  • Expertise in communication: write proposals, learning content, toolkits, briefing slides and assessment reports
  • Expert knowledge of leadership development, performance improvement, coaching skills
  • Expertise w/ Kirkpatrick levels of evaluation
  • Qualitative and quantitative data analysis
  • Demonstrated ability to analyze and solve problems
  • Certifications preferred: Hogan, DISC, TKI; 360 feedback; ATD Master Performance Consultant; Coaching

Boston Children's Hospital offers competitive compensation and benefits.

Boston Children's Hospital requires all employees to be vaccinated against COVID-19 and Flu, (unless you are eligible for a medical or religious exemption).

Boston Children's Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
10+ years
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