To provide World Class Guest Service in a prompt and responsible manner.
Qualifications:
Able to work in a world class service environment, in a friendly upbeat manor.
Must be able to multi-task and work successfully with little to no supervision.
Must present a professional appearance that guests will find approachable.
Knowledge of state liquor laws.
Must attend all training classes and obtain a 90% or better on final exam.
License Requirements:
Serve Safe, STOP, or TIPS class certification needed.
Food Safety license a plus not a requirement at this time.
Department of Business Regulations
Essential Job Functions:
Servers are responsible for knowing the menu.
Servers are responsible for setting their tables properly
All silverware lined up properly Bread and butter plates in the proper position, etc.
Servers are responsible for all side work.
Daily opening and closing side work will be assigned to Servers. Teamwork is requested in completing all duties. Servers are responsible for filling salt and pepper shakers at end of shift.
Servers are responsible for serving the entrees at the table
Servers are responsible for maintaining an organized table. It is up to you to make sure dirty dishes are cleared.
Refill sugar caddies and rolling silver ware as needed
Servers are responsible for breaking down your party and reorganizing the room.
Promotes all Casino Events, programs and amenities.
Be visible at all times to assure proper service
Works well with others
Resolves service problems according to guidelines.
Should have knowledge of liquor law of state and company polices.
Any other duties assigned by your Captain.
Physical/Mental Requirements:
Constantly provide World Class Guest Service
Must possess the ability to perform job kills in some instances in a rapid manner
Must be able to speak clear and hold conversation with all guests
Must be able to work under pressured conditions
Must be able to respond to visual and oral cues
Must be able to stand and walk for up to eight hours wearing proper company approved shoe ware
Maintain a professional well-groomed appearance
Regular predictable attendance required
Must be person friendly
Working Conditions:
Must maintain a clean and safe working environment for you and your fellow employees
At Bally’s Corporation, we are committed to promoting equal opportunities in employment and working conditions.
We believe passionately that employing a diverse workforce is central to our success. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business.
We do not discriminate on any status protected by the laws or regulations in the locations where we operate.