• Employment Type: Full Time
• Shift: Rotating
• Hours: days/eves
• Location: Boston, MA

This position works with colleagues of the Admission, Discharge and Transfer Team to create a seamless system of access enabling the right patient in the right bed, at the right time on the right service.

Reporting to the Director of Clinical Operations, Nursing, this position works collaboratively with all disciplines and departments including the admitting office.Triages, prioritizes and manages transfers and assists with the assignment of all inpatients, observations and surgical day patients toinpatient beds. Works with attending physicians, House Officers, nurse managers, charge nurses,unit coordinators, and case managers. Collaborates with the Medical Directorto triage patient access and ensure appropriate patient placement based upon the patients clinical needs. Also assists with the establishment and maintenance of standards for appropriate bed and resource utilization and patient flow.

PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS:

Collaborates with the Medical Director, Case management, Hospitality, and the patient placementteam to ensure barriers to throughput are identified and eliminated as they arrive.

In collaboration with the Center for patient placement (CPP)team membership:

• Interacts and collaborates with attending physicians, house officers, nursing and admitting staff to identify upcoming discharges, admissions, and transfers on an ongoing basis 24/7.
• Interacts and collaborates with physicians, nursing staff and admitting staff to triage and secure appropriate adult ICU beds and adult and pediatric inpatient beds.
• Receivesphone calls from outside facilities in search of patient access and works diligently with the CPP team to support timely access to patients within and referred to the Medical Center.
• Communicates with CPP team regarding the prioritizing of bed assignments and ensure clinical appropriateness of assignments.
• Facilitates bed meetings, when necessary and coordinates information shared to maximize efficient patient flow.
• Facilitates all transfers/direct admissions to ensure appropriateness of admissions, in relation to the most appropriate level of care, bed availability and timeliness of transfers.
• Communicates with the Emergency Department attending and Emergency Department nurse manager/charge nurse regarding inpatient, telemetry and ICU bed availability.
• Role models service excellence to all areas consistently.
• Develops processesto ensure optimal bed management operations and organizational throughput.
• Participates in giving a detailed hand-off to oncoming CPP team membership to ensure continued patient flow.
• Participates on hospital committees and quality initiatives pertaining to patient flow and throughput.
• Coordinates with the CPP team, Critical Care Units, and the Emergency Department to develop and gain efficient systems to maximize access to the Medical Center.
• Recommends system changes based on data themes.
• Studies themes or trends in data overtime to adjust systems to maximal efficiencies and report results within Operations Council on a quarterly basis or as requested.
• May perform other job related duties as required or assigned.

AGE SPECIFIC COMPETENCIES:

Possesses and applies the skills and knowledge necessary to provide care to patients throughout the life span, with consideration of aging processes, human development stages and cultural patterns in each step of the care process. This includes:

• Knowledge of growth and development
• Ability to interpret age specific data and response to care
• Provide age specific communication

JOB KNOWLEDGE AND SKILLS:

• High level of interpersonal skills necessary to establish working relationships with physicians, administrative and nursing staff
• Ability to inspire and motivate others
• Ability to function independently, without supervision and establish work priorities.
• Through knowledge of hospital and interdepartmental functions.

EDUCATION:

• Bachelors Degree in Nursing required
• Masters in Nursing, Healthcare Administration or Health Policy preferred
• Specialty Certification

EXPERIENCE:

• 5 years medical, surgical and/or critical care experience
• management or supervisory experience preferred
• Critical care experience preferred

An equivalent combination of education and experience, which provides proficiency in the areas of responsibility listed above, may be substituted for the above education and experience requirements.

LICENSES, ETC.:

• Must possess current Massachusetts Nursing License

WORKING CONDITIONS/PHYSICAL DEMANDS:

• Prolonged, extensive, or considerable standing/walking
• Lifts, positions, pushes and/or transfers patients and equipment
• Considerable reaching, stooping, bending, kneeling, crouching
• Frequent exposure to hazardous chemicals, sick patients, bodily substances, noise and possible exposure to radiation, lasers, electric shock etc.
• Regularly exposed to the risk of blood borne diseases and other transmissible infections
• Contact with patients under a wide variety of circumstances
• Subject to varying and unpredictable situations
• Handle emergency and crisis situations
• Subjected to irregular hours
• May have contact with hazardous materials

All your information will be kept confidential according to EEO guidelines.

AMERICANS WITH DISABILITIES STATEMENT:

Must be able to perform all essential functions of this position with reasonable accommodation if disabled.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Tufts Medical Center reserves the right to modify position duties at any time, to reflect process improvements and business necessity.

COVID-19 POLICY:

Please note that effective October 1, 2021, as a condition of employment at Tufts Medical Center, all employees and new hires must have received their complete dose of the COVID-19 vaccine, unless they have been granted an exemption.