Encourage customer feedback and share with department leadership, to ensure continuous quality improvement of services; Ability to assess customers support needs through phone, email, and in person contact; Use IT service management system to document, categorize, prioritize, and communicate customer incidents and service requests within department and with customer; Prov

Why do we need you ? As an Applications Project Manager & Analyst you will be responsible for providing support to our Supply Chain & Manufacturing sites. You will work closely with our business to assess new applications, selection, and implementation as well as overall improvements to existing applications, including upgrades. You will also Manage projects involving app

This is a hybrid role in our Newton, MA office The Cloud Infrastructure/Security Engineer will collaborate across functional IT teams and business units to drive the implementation of secure scalable, resilient and stable cloud infrastructure environments in alignment with Bright Horizons strategic objectives. The individual in this role will work closely with the Informa

Under general supervision and direction of the Senior Manager, and for the benefit of the Healthcare at Home (HCAH) operation within Mass General Brigham, this position is responsible for the configuration, upkeep, and reliable operation of computer systems and other technologies. This position will be involved in related hardware deployment, software installation, platfo

Who are we? ArrowStream is reshaping the landscape of supply chain optimization for foodservice businesses. The premier foodservice cloud platform for supply chain intelligence, we've connected over 105,000 restaurant locations to over 1,300 distribution locations, 11,000 manufacturers, and over 275 leading brands. As a Buyers Edge Platform SaaS Solution, ArrowStream cust

Center 3 (19075), United States of America, McLean, Virginia Principal Associate, Cyber Threat Hunter The Cyber Hunt Team at Capital One is responsible for performing proactive detection of advanced threat actors within our network. Our analysts spend each day hunting for evidence of threat actor activity and working with engineering and security teams to improve our detec

The Opportunity The Service Desk Support Specialist I is responsible for providing technical support services to end users via telephone, including software setup, configuration and troubleshooting. Requests may also be received via an online portal. The duties; Service Desk Support Specialist role Provide professional, efficient and effective customer service to the end

Who We Are Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are

At Boston Children's Hospital, the quality of our care and our inclusive hospital working environment lies in the diversity of our people. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices

Leads, manages, and develops key competencies for FAS and ATS by co traveling with team; Actively coaches, provides professional feedback, drives best practices to meet annual objectives and developmental goals. Creates, analyzes, and reports on the team's metrics and efficiencies. Coordinates with Implementation; Schedules training time and qualify laboratories for appro

Field Service Technical Specialist BBIO Job Locations US MA Boston Area ID 2024 15746 # of Openings 1 Job Function Service & Support Overview As one of the world's leading analytical instrumentation companies, Bruker covers a broad spectrum of advanced solutions in all fields of research and development. All our systems and instruments are designed to improve safety of pr

Computer hardware/software, iDevices, Tough Books, Windows 7 & 10 OS, MS Office suite, Share Point, Active Directory, Skype, Mainframe, Print management tools ServiceNow ticketing system experience is preferred. Strong analytical/troubleshooting skills with experience identifying issues quickly to determine if the solution can be applied during the call or if the issue re

Duties WHAT IS THE INFORMATION TECHNOLOGY DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas Information Technology The following are the duties of this position at the full working level. As a senior expert and consultant to top agency management officials, the employee advises on integrating IT program

Proactively assist VHB employees with the use of technology Configure and deploy PCs to staff Provide hardware and software support to all staff Identify trends in incoming helpdesk tickets and triage appropriately Provide ad hoc training associated with new commercial or custom applications Assist other IT staff with engaging projects Order equipment, assign licenses, in

Associate Network Engineer Information Technology Milford, MA ID 5173 365 Full Time/Regular Interested in an outstanding opportunity to become part of a team with a stellar reputation as acommunity engagedEmployer of Choice? Established in 1905, Consigli has grown over the last 100 years from a local fourth generation family business into one of the largest construction m